Accessibility Information - Kenan Stadium
December 20, 2018 | General
For patrons with disabilities or chronic medical conditions, Kenan Stadium provides accommodations including accessible seating and accessible restrooms that will allow for an enjoyable game day experience.
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Accommodation Requests
Guests requiring disability seating should make the gate supervisor aware of their disability seating needs upon entry. The and the supervisor will then direct the guest to one of our accessible seating staff ambassadors located in Sections 100, 112 thru 119, or 131.
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Accessible Entrances
All entrances at Kenan Stadium are accessible for guests with disabilities.
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Parking
Disability Parking is reserved for game day disability parking in the Ambulatory Care Lot off Mason Farm Road. Patrons with disability permits or license plates from any state may park in these areas. There is a cost of $10.00 per vehicle. Patrons with a temporary mobility issue that do not have a state-issued disability permit or plate may arrange for a game day disability parking permit by contacting the Parking and Transportation Services at 919-962-3951 or submit requests using the Football Request Form. The Ambulatory Care Center (ACC) Lot Game Day Shuttle provides shuttle service from your vehicle in the Ambulatory Care Lot to Kenan Stadium Gates 2 & 6 beginning 3 hours prior to the game and. This shuttle operates until 10 minutes after kick-off. Return shuttle service resumes post-game at Gates 2 & 6 and transport begins as the crowd and traffic allows.
For more information on accessible parking, please visit the UNC Department of Transportation and Parking website.
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Restrooms
Accessible restrooms are located throughout the concourse level in Kenan Stadium.
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Seat Locations
Accessible seating is located on the concourse level in Kenan Stadium in Section 100, Section 131, and Sections 112-119.
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Service Animals
Service animals are allowed at Kenan Stadium. Guests requiring the use of a service animal are strongly encouraged to email adatickets@unc.edu in advance of the event to make staff aware.
Ticket Information
Accessible seating is available at all UNC Athletics ticketed sporting events. Accessible seating is reserved exclusively for customers with accessible needs and their companion(s). Depending upon availability, we will make efforts to ensure that seats for additional guest(s) will be located as close as possible to the accessible space. Typically for every one customer who needs accessible seating, we allow up to two companion seats.  This policy ensures that we are able to accommodate all those that need accessible seating.
Online
How to purchase accessible tickets online:
- Go to goheels.com/tickets
- Navigate to the sport for which you want to purchase accessible tickets
- Click on "Single Games"
- Select the games for which you want to purchase accessible tickets
- Click on "Accessible Seating"
- Click "Yes, continue" to acknowledge the terms & conditions
- Select your seats either by Purchase by Seat or Purchase by Price
- Add to cart
- Select the desired delivery method and "Checkout"
You'll receive an email confirmation for your records.
By telephone
Tickets may be purchased by calling the UNC Athletics Ticket Office at (800) 722-4335 or (919) 962-2296. Phone lines are open Monday through Friday 8:30 a.m. to 4:30 p.m., excluding university holidays. Please inform the UNC Athletics account executive that you need to purchase accessible seating at the time of purchase. Please be specific in the type of seating that you require (e.g. wheelchair, limited mobility, sight impaired or hearing impaired seating), the number of accessible seats you will need and the number of companion seats you will need.
In person
Tickets may be purchased in advance at the UNC Athletics Ticket Office located at the Ernie Williamson Athletic Center, 450 Skipper Bowles Drive, Chapel Hill, North Carolina.  The ticket office is open Monday through Friday 8:30 a.m. to 4:30 p.m., excluding university holidays.
Exchanging Already Purchased Tickets for ADA Seating – Before Game Day:
Individuals must provide their tickets for exchange to the Ticket Office as soon as possible prior to the game to ensure them handicap seats with a companion seat. Early requests are encouraged as ADA seats are available on a first-come first-serve basis. The ticket office can be reached at tickets@unc.edu.
Day of Game ExchangesÂ
On the day of the event, please scan into the stadium using your original ticket.  Upon entry please make the gate supervisor aware of your need for accessible seating.  At that time you will be relocated to an accessible area.
Non Ticketed Sports
For non-ticketed events, guests should make any event staff member aware for their need for an accessible seat, and the event staff member will then assist the guest with accommodating their accessible seating needs.
Questions? Call (800) 722-4335 or (919) 962-2296, email adatickets@unc.edu.