University of North Carolina Athletics
Get Involved On GameDay
University of North Carolina Athletics
Ernie Williamson Athletic Center
450 Skipper Bowles Drive
Chapel Hill, NC 27514
Thank you for your interest in joining the Carolina Athletic GameDay team. The University of North Carolina Athletic Department seeks to educate, inspire and unite student-athletes, the general student body, faculty, alumni and the community through athletic programs, facilities and events. With statewide and national recognition, UNC Athletic Events provide the opportunity to unite the community and act as an important recruiting tool for students and athletes to the institution. As members of the Carolina GameDay team, we strive to create an exceptional and memorable experience for all of our fans, visiting teams, coaches, athletes and officials.
Please see the information below to see what opportunities are available to you to get involved with the GameDay experience.
How To Get Involved
Part Time Staff
Part Time Staff
The selected candidates will assist in all facets of Division I athletic event management, including preparation and facilitation for regular and post-season UNC-sponsored Athletic events – primarily home football games with the potential opportunity to support Olympic sport events and Carolina men’s basketball games. Staff roles include demonstrating the principles of effective event management - managing crowds, conflict resolution, customer service, working with visiting teams/officials, scanning tickets and other duties as assigned. All roles require providing high level of service, dependability and reliability in all areas. Candidates must be able and willing to work nights, weekends and operate effectively in inclement weather. The overarching goal is to enhance the overall GameDay experience of fans, staff and other Carolina community members
Ushers
Ushers
All volunteers are critical to creating a safe and welcoming environment in Kenan Stadium on game days and serve as the face of the Department of Athletics. All volunteers should be reliable, dedicated, observant and should possess strong communication skills.
Usher responsibilities include:
- Greeting fans and assisting them with finding their seats
- Developing a strong working knowledge of the event and facility in order to accurately provide directions and answer policy-, team-, facility- and event-related questions
- Anticipating and responding to any issues and concerns that may arise from fans
- Proactively inspecting areas for potential hazards and reporting them to supervisors in a timely manner
- Maintaining safe and clear, aisles, stairways and portals
- Executing emergency plans as needed
- Assisting in overall crowd and event management
- Enhancing the overall experience of fans, staff and other Carolina Community Members
Benefits include:
- Opportunity to be a part of the UNC Athletic Event Management team
- UNC volunteer uniform (generally includes hat, unique polo & jacket)
- GameDay meal
- Complimentary admission for volunteer and one guest or immediate family to all regular season UNC Olympic sport athletic events that are not sold out, excluding men's basketball, football and postseason events
Fill out this Google Form if interested
Tar Heel Ambassadors (Work-Study & Volunteer/Intern Opportunities)
Tar Heel Ambassadors (Work-Study & Volunteer/Intern Opportunities)
This position provides an excellent opportunity for students interested in pursuing a career in the sports industry, event management or any service- and hospitality-related industries. The selected candidates will assist the Carolina Event Management team in the preparation, planning and execution of home Olympic sport, football and men’s basketball Division I athletic events. Tasks for this position may include but are not limited to record keeping, organization, inventorying, document preparation, graphic design, social media management, data tracking, set-up and break down of events, crowd management, customer service roles, access control acting as a liaison for visiting teams and officials, promotion execution and performing GameDay operations. GameDay positions may include greeter, usher, scoreboard operator, music, public address, ticket scanning or other duties as assigned. All positions will require a high level of reliability and service. Candidates must be able and willing to work nights, weekends, operate effectively in inclement weather and perform physical activities.
It is of the upmost importance for candidates to bring great energy, passion, commitment, kind optimism, intellectual curiosity, amazing work ethic, empathy, distinct self-awareness, creativity, reliability, integrity and strong communication skills to this position. These skills are essential in improving the service and experiences we provide for our student-athletes, coaches, staff and fans.
Job Requirements:
- Work effectively as a team member
- Possess listening and communication skills in ambiguous environments
- Exercise critical thinking
- Demonstrate strong situational awareness and the ability to prioritize
- Exhibit appropriate proactivity
- Demonstrate strong interpersonal skills
- Ability to take direction
- Be calm and personable under pressure
- Problem solve creatively
- Ability to multitask
- Exhibit resourcefulness
Athletic Event Management Volunteer Interns
Athletic Event Management Volunteer Interns
The Athletic Event Management unit prioritizes offering students the opportunity to learn through experience in supporting athletic departmental goals. Our unit offers various internship opportunities-ranging from fundamental event management, preparation and research, organization, supporting sustainability goals and developing and executing fan engagement goals. These interns make a great impact on our department, while providing Carolina students and student-athletes an incredible experience. AEM has successfully created a fruitful collaboration with the UNC sport administration undergraduate program to provide hundreds of students with a hands on gameday experience through the Introduction to Sport Administration and Facilities and Event Management courses. Examples of internships include:
• Summer event management
• Tar Heel Alley (men’s & women’s soccer and men’s & women’s lacrosse)
• Baseball operations
• Gymnastics operations
• Rowing operations
• Softball operations
• Tennis marketing & operations
• Sustainability
• Data analytics
• NCAA championships
Volunteer Groups
Volunteer Groups
Duties
The Carolina Athletic GameDay team has long offered opportunities for UNC student groups to be a part of the GameDay experience in exchange for resources to help with their organizational goals. Some of the key values of these roles include the following:
- Greeting the public
- Scanning tickets
- Access control
- Customer service
- Problem solving
- Policy enforcement
Group members earn $30/completed shift for their groups
Ticket Office Customer Service Representative
Join the excitement of Carolina Athletics as a ticket office customer service representative, where you'll play a vital role in delivering unforgettable experiences for Tar Heel fans. This position provides essential support for athletic events with a focus on ticket sales, distribution, and exceptional customer service. Extensive contact with the Department of Athletics' donors and customers, utilizing communication skills over the phone and in-person, is required. Computer skills are helpful, as this person will use ticket system software on a regular basis, in both an office setting as well as on-site at various venues.
Concessions
Concessions
Aramark
At the University of North Carolina, Aramark manages dining services at athletic events and the UNC Finley Golf Club. This includes providing food and beverage service at concession stands for all sports venues, as well as managing the restaurant, bar and catering services at the golf course. Aramark has been managing dining at UNC's athletic events since 2009.
More Information and Apply Here
Eats2Seats
EATS2SEATS was founded in 2018 by Mary Laci Motley during her sophomore year at the University of North Carolina. E2S was originally intended to deliver concessions to stadium seats (hence, the name). The initial launch in the fall of 2019 was short-lived before COVID-19 shutdowns forced a pivot. The disruption led to a deeper understanding of labor issues in the space. E2S has grown into the premium service solution operating in venues across nine states with thousands of All-Star servers.
More Info and Apply:
Carolina Athletic Hospitality
Carolina Athletic Hospitality
REVELXP - FANgineer
Job Description
- FANgineers play a vital role in the success of the hospitality program and game days – they help engineer a great experience by providing the highest level of hospitality for our fans in the premium seating areas on game day
- FANgineers serve as goodwill ambassadors to donors and their guests while maintaining the operational policies in place for all premium seating areas.
- FANgineers serve as a liaison between donors, caterers, maintenance staff, custodial staff, Hospitality Managers, and Athletic Department personnel.
Duties & Responsibilities
- Ensure all gameday policies and procedures are being fulfilled
- Monitor entrance & access points, review tickets, and other protocols
- Perform all and any pre-, during-, and post-game duties that are associated with premium areas
Availability & Opportunities
- Must be available to work all home football games located at Kenan Stadium
- Opportunities will be available to work the day before game days for additional hours
- Along with football home games, gain the opportunity (with a positive supervisor evaluation) to work additional athletic events, such as men’s basketball, women’s basketball, baseball, etc.
Benefits
- Competitive hourly pay
- Opportunities to be rewarded with gift cards for exceptional work
- Paid break with complimentary meal
Carolina Blue Crew Sports Marketing Student Volunteer Program
Carolina Blue Crew Sports Marketing Student Volunteer Program
RESPONSIBILITIES
- Assist the Carolina Athletics Marketing staff with game day duties including in-game promotions, set-up of materials at events, and assisting with promotional items
- Attend a minimum of three events per month. Must volunteer at two home football games (pre-game only)
- Facilitate marketing information at home football, men’s basketball, women's basketball, baseball, volleyball, men’s and women’s soccer, field hockey, gymnastics, wrestling, men’s and women’s lacrosse and softball games
EXPECTATIONS
- Must be a current UNC student
- Commitment of full semester of work
- Students must be energetic, responsible, organized and motivated to assist with game day responsibilities
- Students are asked to be available to work games on nights/weekends, as well as a monthly Blue Crew meeting
- Students must have good written and verbal communication skills, be good teammates and have the ability to meet multiple deadlines
BENEFITS
- Can be used towards course credit
- Hands-on experience at a Division I college athletic program and behind-the-scenes access to Carolina Athletics events
- Develop a working knowledge of sport marketing and an understanding of the in-game fan experience
- Networking opportunities
- Carolina gear and promotional items
- Opportunity to be promoted to a paid position in future semesters
RevelXP
RevelXP
We are gameday believers. We grew up living for fall football weekends, counting down to tip-off and reveling in the seventh inning stretch. We believe that being the fan of a team and sharing that passion with others is one of life’s greatest joys. The ups, the downs, the comraderie and especially, the tradition. And we believe the best memories will always start with gameday.
Sports and entertainment brands have witnessed unprecedented change over the past decade. Consumption is fragmented, game attendance is in decline and fanbase needs of today are starkly different from previous generations.
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance and build loyalty for sports and entertainment brands across the world.
Parking and Transportation
Parking and Transportation
The UNC department of transportation and parking are responsible for coordinating all traffic, parking and transportation around the UNC campus. We strive to provide a high level of service to students, employees and visitors at the University and Hospitals.
Transportation and Parking envisions a future where accessing and enjoying the UNC campus is safe, convenient, equitable and sustainable for the entire campus community and visitors. Through collaboration, transparency and a focus on excellence, we strive to create a campus environment where transportation is seamless, efficient and supports the overall mission and goals of UNC.
Transportation and Parking strives to produce and manage convenient, safe, equitable and sustainable ways for the Carolina community and visitors to access and enjoy the UNC campus. As a self-funded and receipt-supported department, Transportation and Parking is dedicated to employing cost-effective strategies that provide the highest value of the University’s limited parking resources.
Rhino Security
Rhino Security
Established in 2012, Rhino Sports & Entertainment Services is based in Winston-Salem, N.C. We now service clients in five states across the country. While Rhino Sports is a young company, the management and ownership team have over 60 years of combined experience and an extensive knowledge of college athletics. We use our experience to provide customized levels of services across all areas of our clients' venues and provide them with the best service in the industry.
Testimonials
"I have been working with the Carolina Athletics staff for a few years now. It has been an amazing experience to work with all the fans while being able to enjoy Carolina sporting events in person. Every event has generated an excitement level that is thrilling and energizing as only the Tar Heels fans can. Come join Rameses and the Carolina Athletics team to cheer on the Heels as we provide world-class experience for our guests.
It is always a GDTBATH! (Great Day To Be A Tar Heel)"
- David (Usher)
“Working with our Carolina GameDay staff to support our many teams couldn't be more rewarding. Our Athletics event management staff brings the experience, leadership and energy to ensure we all enhance our fans' experience to the utmost. They lead the way, and I am all in supporting their efforts to make Carolina GameDay memorable and successful.”
– Cathie (Part Time Staff)
“Growing up in this area, I have always had a love for college athletics, in particular, UNC athletics. I went to games back in the day as a kid, at a much smaller Kenan Stadium, Carmichael Auditorium (pre Dean Dome) and the Dean Dome and never realized how much coordination and manpower it took to run an athletic event. I was thrilled for the opportunity to work event management at UNC and have found the most gratifying part of the experience is representing UNC athletics to the public to meet the high standards of customer experience and professionalism the Event Management team strives for. I love the creative problem solving we are challenged with at each and every event all geared to providing a safe and meaningful experience for all attendees. To watch the joy of family members watching their child compete in D1 athletics at the highest level, and see the pride and angst they are feeling with every minute of play, is priceless.”
– Mark (Part Time Staff)
“I love being a basketball usher! Every game is a chance to be part of the Carolina family and to share in the passion and pride that makes this place so special. I enjoy seeing the excitement of first-time visitors to the Dean Dome or listening to long time ticketholders share their Carolina stories. It has also been such a joy making new friends with fellow ushers and staff—all of whom love the Tar Heels just as much as I!”
– Jan (Usher)
It has been an amazing experience to work with all the fans while being able to enjoy Carolina sporting events in person. Every event has generated an excitement level that is thrilling and energizing as only the Tar Heels fans can.David (usher)
